Labour Relations in Canada in relation to hospitality industry(It can Term Paper

Labour Relations in Canada in relation to hospitality industry(It can be any topic of interest in relation to this.) - Term Paper Example cation between workers and managers, inform managers of potential trouble, provide an outlet for complaints, and avoid slowdowns, absenteeism, strikes and damages.† Here we take a look at why grievance procedures are important in improving labor relations. The ILO states that grievance procedures help solve a variety of issues that are likely to crop up in any work environment some of which are explained as follows (â€Å"Good Practice Guide†). Many a times, problems in the work place occur when the terms and conditions of employment which were guaranteed to the employees at the time of hiring are not implemented correctly by the management. Grievance procedures help to give employees the necessary motivation and support to continue in their work place without feeling betrayed by their employer. It gives them a sense of job security and an ability to understand what they rightly deserve. It also helps them to seek legal counsel or aid in the circumstances where their terms of contract have been compromised or violated in any unfavorable way. Lack of proper health and safety measures is another major concern for employees in an industry. In some cases, workers are subjected to risky and dangerous conditions and sadly many of them are unaware of the potential hazard to their personal health and well being. However, the presence of effective grievance procedures makes sure that employees can ask for compensation in the occurrence of any form of occupational harm or injury. Sometimes, changes in policies or in the organizational structure can cause a disturbance in the flow of activities for a regular employee. In some cases, employees are not notified of crucial changes in policies which consequently lead them through the wrong path. It is the right of any employee to know of significant changes or alterations in the policies, procedures and organizational structure of the company where he / she belongs if such changes are intended to have significant direct or

The role of personnal selling in KFC Essay Example | Topics and Well Written Essays - 2500 words

The role of personnal selling in KFC - Essay Example KFC came to Singapore in 1977 with its first outlet on Somerset Road. It took the firm 30 years, to establish over 70 outlets which signify the popularity of the chain (KFC 2009). KFCs menu includes Original Recipe chicken – having the same exuberating recipe Colonel Harland Sanders created more than a half-century ago. Customers around the world also enjoy a variety of more than 300 other products – like the Shrooms Burger in Singapore (KFC 2009). KFC Singapore’s performance in 2007 was at its peak. The sales climbed 3.0% to RM280.2 million from RM272.0 million in 2006; while profit before tax augmented 12.3% to RM10.1 million from RM9.0 million the year before (QSRbrands 2007). KFC Singapore attained these record sales with their varied deals throughout the year year. In March, KFC Singapore used its energetic 30th Anniversary media campaign to introduce the new KFC logo, uniform and packing. KFC Singapore also coupled this with their toasted range with Cheesy BBQ Meltz in April the same year. By the end of the year, KFC Singapore had 69 stores, with four new restaurants, five repositioned and eight closures (QSRbrands 2007). But due to the global crunch, sales are declining overall. New ideas and menu items are needed at for the business to keep up with its performance in 2007 (Uniquely Singapore 2009). Moreover cost effective methods of marketing products have to be utilized like personal selling to boost the sales graph which is now taking a downward trend. Technology -Technology plays an eminent role in the growth of an economy. Singapore has the largest and most IT-savvy Port in the world which enables businesses to have efficiency in the supply chain (Field 2002). The country has a very sophisticated telecommunications infrastructure which gives the opportunity to reach new customers and keep a closer check on their preferences (Field 2002). Economic - Singapore is considered as one of the best economies for